PCMH SUSTAINABILITY BEST PRACTICES TOOLKIT

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In a standard definition, sustainability is the “ability to be maintained at a certain rate or level.” In the health care setting, sustainability is the process of perpetuating services and programming by integrating quality improvement and proactive efforts into your operations to meet your patients’ needs.

 

Sustainability is described as: “when new ways of working and improved outcomes become the norm.” So not only have the process and outcome changed; but also, the thinking and attitudes behind them are fundamentally altered, and the systems surrounding them are transformed as well.

 

To sum it up, sustainability means holding the gains you have made and evolving as required, affirming that you are not going back to the “old ways!”

 

There are two types of sustainability:

 

Typically, organizations link sustainability exclusively to funding; however, it is important to take a broader approach and think of it as the process of developing highly effective programming along with the funding to support it.

 

When you meet the needs of your patients and community and develop the internal capacity to deliver effective programming, your practice becomes more attractive to patients, other stakeholders, and potential funders.

Stop 2: What is Sustainability?

Defining Sustainability

Review the resources. Then, return to your Notebook to answer questions, take notes, and record your thoughts.

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