PCMH SUSTAINABILITY BEST PRACTICES TOOLKIT
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Stop 10: Assessing, Improving, and Adapting
CQI Model Comparisons
Continuous Quality Improvement (CQI) Strategies to Optimize Your Practice
This Primer introduces CQI concepts, strategies, and techniques a practice can use to design an effective CQI strategy for EHR implementation. See pages 14 - 15.
Continuous Quality Improvement Part 1: Basics
This guide covers the basics of CQI as it relates to pregnancy assistance fund programs. See page 5.
Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Chapter 44: Tools and Strategies for Quality Improvement and Patient Safety
This study outlines CQI methods and evidentiary findings of each.
CQI Learning and Information
Continuous Quality Improvement in Primary Health Care: What does it mean?
This is an international take on CQI from Australia.
ASQ Plan-Do-Check-Act (PDCA) Cycle
This is the American Society for Quality’s overview with examples of the PDCA Cycle; a precursor to the PDSA cycle.
CQI Tools and Resources
HHS Office of Adolescent Health Continuous Quality Improvement
This is a three-part series discussing the CQI process. Part 1 discusses CQI and why it matters. In Part 2, learn about gathering data for your CQI initiative. Part 3 teaches how to use data to drive improvements. (Note: Substitute PCMH for all references to Pregnancy Assistance Fund [PAF]).
AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition
This site gives examples and discusses how to complete the PDSA cycle.
This is a worksheet template that you can use to guide you through the PDSA process.
Institute for Healthcare Improvement PDSA and Model for Improvement
Institute for Healthcare Improvement (IHI) Plan-Do-Study-Act (PDSA) Worksheet & Videos
The PDSA Worksheet (with accompanying PDSA Cycles videos) is a useful tool for documenting a test of change. (Note: Free registration for IHI is needed to download the worksheet.)
IHI Model for Improvement
This video explains the IHI Model for Improvement and its use.
IHI Quality Improvement Essentials Toolkit
This site contains the tools and templates you need to launch a successful quality improvement project and manage performance improvement.
Scorecard and Dashboard Resources
Development of Performance Dashboards in Healthcare Sector: Key Practical Issues
This article identifies key issues that need to be addressed for developing high-quality performance dashboards in the healthcare sector.
Healthcare Dashboards vs. Scorecards: Use Both to Improve Outcomes.
This article covers the details of healthcare scorecards and dashboards in a side by side comparison.
Understanding the Difference: Scorecards Vs. Dashboards
This is a visual guide to the difference between a scorecard and a dashboard.
Building a Powerful Hospital Scorecard…by Keeping It Simple
This white paper gives real-world guidance on creating a hospital performance scorecard.
Review the resources. Then, return to your Notebook to answer questions, take notes, and record your thoughts.
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