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One of the first things you should always do is identify your stakeholders. You must always make a list of everyone who will be affected by, or have an interest in, the change. What or who is a stakeholder? Stakeholders can be:



It is important to analyze these stakeholders and consider how they might be involved and impacted by the change. To do this, perform a Stakeholder Analysis to identify all your potential stakeholders.

After you have performed your Stakeholder Analysis, you will create a Stakeholder Register using the information from your analysis.


A Stakeholder Register keeps track of the different characteristics and pertinent details about your stakeholders to determine what methods to use to best support them as they progress through the change.


This is important because different stakeholders have different needs. For example, because of their roles, your physician has different needs than those of your front office staff. Both are important, and you do not want to overlook either one’s needs when planning your change.

Include the following important stakeholder details in your Stakeholder Register:

Stop 3: Organizational Change Management Process and Tools

Initiate the Change

Stakeholder Analysis

Why is It Important to Create a Stakeholder Register?

What Details Should I Include in my Stakeholder Register?

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