Patient Engagement Best Practices Toolkit

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In recent years, there has been extensive study on the topic of unconscious (or implicit) bias among healthcare professionals and how bias contributes to health disparities. The Institute of Medicine (IOM) concludes that “… unrecognized bias against members of a social group, such as racial or ethnic minorities, may affect communication and the care offered to those individuals.”1


Take a moment and think about these questions:


Review the resources to find the answers to the questions. Then, go to your Notebook and complete the activity.

Stop 4: Implicit Bias in Health Care

How Do You Manage Implicit Bias in Health Care?

 1Irene V. Blair, PhD, et. al, "Unconscious (Implicit) Bias and Health Disparities: Where Do We Go from Here?," The Permanente Journal, Vol. 15, No. 2, Spring 2011, <>, accessed on November 29, 2018.

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