Patient Engagement Best Practices Toolkit

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To commit fully to patient engagement efforts, a practice needs to cultivate an environment that supports the process of patient engagement. This process stresses the importance of empathy toward patients and an eagerness to continue to learn, improve care, and innovate.

 

Take a moment and think about the following questions:

 

Review the resources to find the answers to the questions. Then, go to your Notebook and complete the activity.

 

Note: If you would like to delve deeper into the topic of culture change and learn more about how organizations adapt to change, review the Organizational Change Management (OCM) Toolkit. [Placeholder for Change Management Toolkit]

Stop 3: Engagement Readiness and Culture Change

What is Engagement Readiness and Culture Change?

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